When does the supporter experience start?
There is a lot of focus on the supporter experience now, and rightly so. But it feels a lot of it is from the moment someone donates or begins to fundraise for you. I now realise it starts way before that.
There is a lot of focus on the supporter experience now, and rightly so. But it feels a lot of it is from the moment someone donates or begins to fundraise for you. I now realise it starts way before that.
If you turn off your fundraising, stay on mute, then don’t be surprised if your income goes down. So what should you do?
Taking time to thank supporters for their donation is always time well spent and will be appreciated. Do it well and people will remember you. Do it too because you are giving something back. Think of your donor as a beneficiary for a moment.
Your donors… really are gold dust as it’s not what they give it’s who they share with…the time of the emotional fundraiser has come.
This is a game changer. It will take the event experience we can give supporters to a new level. Events are back (were they ever away?).
Many blogs are acknowledging fundraising is in a bit of a crisis. Rising acquisition costs, falling response rates, global economic crisis… bla bla bla. So what would you do? Here is my top 10.