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Tag Archives: Experience

Build a community (part 1 of 2)

With the pressure to raise funds we focus on targeting audiences and don’t take the time to build a community. By targeting audiences they will just diminish, but by investing in creating a community, it will grow.

April 8, 2019 in Engagement, Ideas.

Do the words we use to describe fundraising matter?

Adopting new words can help, butĀ if there is nothing under pinning them, then it is too shallow, and the change you desire won’t really take root. So do you really understand the words you use?

April 1, 2019 in Engagement.

Why the fundraising model is broken (and why this couldn’t be a better time to fundraise).

… when you accept that it is broken, and take a little bit of time to understand why, then what to do to fix it is obvious.

July 1, 2018 in Fundraising.

What are you giving in 2018?

The question you need to ask is ‘how can I give back emotion?’

December 22, 2017 in Storytelling.

Now that’s what I call a great donor experience

This week I made a donation for the first time. I was actually quite excited in the build up to giving. A little nervous too.

August 8, 2016 in Learning.

What do your donors want?

How can we give the donor the best experience possible?

March 10, 2016 in Learning.

What experience do you give?

What sort of donor/customer experience do you give? Do you take that extra bit of effort to think about your donors and effectively say “you matter”?

March 7, 2016 in Engagement.

The moment of giving – are you running on empty?

I suspect most charities are geared to send out some acknowledgment in the most efficient way – a thank you – which is really just a receipt and doesn’t mitigate that empty feeling

December 16, 2015 in Fundraising.

It’s the experience that matters

Isn’t this the sort of thing we should strive for? Giving people such a great experience they will be back for more

November 1, 2015 in Engagement.

Top Tips for today’s fundraiser

This is my 25th year as a fundraiser! Over that time there I’ve gathered some working habits that you might find useful. Here are my top 10 tips.

March 30, 2014 in Fundraising, Learning.

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Latest posts

  • You’re on mute November 22, 2020
  • The rise of altruism March 20, 2020
  • Give rather than always take February 2, 2020
  • Stress coping for fundraisers April 26, 2019
  • Bring people together to create community – part 2 of 2 April 15, 2019

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Top Posts & Pages

  • The art of saying thank you
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  • Making an impact
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  • To change fundraising you need courage
  • Storytelling, and Why it's so Important for Fundraisers

Books worth reading

  • Great insight into how the brain works. Great insight into how the brain works.
  • Relationship Fundraising
  • Sticky Marketing Sticky Marketing
  • The Networked Non Profit The Networked Non Profit
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